Online Ordering
Online Purchasing
Payment
Trinity Diamonds accepts the following forms of payment for online purchases:
- American Express
- Apple Pay
- Shop Pay
- Master Card
- PayPal
- Visa
- Interac
All taxes, if any, due on your online transaction will be charged, as required by applicable laws. Please note that your on-screen transaction total reflects estimated sales tax. The actual sales tax will be calculated when your order is shipped, and may vary from the estimated amount.
Changes/Cancellations
If you wish to cancel or modify your order, please Contact Us: our hours are Monday–Friday, 9AM–5PM, Mountain Time. We will try to accommodate your request, but once an order has been submitted we cannot guarantee the purchase can be cancelled or modified. Once you have received your online order, please refer to our return instructions included with your shipment.
Shipping and Delivery
Tracking
As soon as your purchase ships, we will email you a shipping confirmation which will allow you to track the status of your shipment online.
Errors and Inaccuracies
Our goal is to provide complete, accurate, and up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. This website may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and product information. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted, and to change or update information at any time without prior notice. While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of the merchandise you have ordered, we will give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you after 5 business days, we will treat the order as cancelled.
Transfer of Ownership and Indemnity
Title to products you order on this website, and risk of loss or damage to those products, passes to you upon our delivery of the products to the carrier.
Contact Us
For product or online-order-related inquiries, please Contact Us.
Please note that we are available Monday–Friday, 9AM – 5PM prevailing Mountain Time, excluding holidays.